Privacy Policy

Effective date

August 2026

What we collect

When you use our contact form, we collect your full name, email, phone/WhatsApp number, check-in and check-out dates, number of guests, room preference, and any trip notes you share with us.

If you book a private or shared room through Airbnb, Airbnb collects and processes your information separately, under its own privacy policy.

How we use it

To respond to your inquiry, confirm availability, prepare for your stay, and communicate with you before, during, and after your visit. We don’t sell your information, and we don’t use it for anything beyond taking care of your stay.

Who we share it with

Our onsite team, so they can prepare for your arrival, and the service providers we rely on to run the property and communicate with guests (for example, our email and WhatsApp providers). We only share what’s needed.

Cookies & analytics

This site uses only what’s needed to operate (hosting and basic functionality). We do not currently run advertising or third-party marketing analytics on this website. If that changes, we will update this section.

Your rights

Under El Salvador’s Personal Data Protection Law (Legislative Decree No. 144), you have the right to access, correct, cancel, or object to how we use your personal data, and to request portability of your data (the “ARCO-POL” rights). To exercise any of these, contact us using the details on our Contact section.

Data retention

We keep your information only as long as needed to handle your booking and answer related questions, unless we’re required to keep it longer by law.

Changes to this policy

We may update this policy from time to time. The version posted here is always the current one.

Contact

Questions about this policy can be sent through the website contact form or WhatsApp.